Smart SLA Status Column
Track and manage SLAs seamlessly within your workflows
Stay ahead of service commitments with Smart SLA Status Column for monday.com.
Monitor service levels and prevent breaches automatically
Managing Service Level Agreements (SLAs) manually can lead to missed deadlines and customer dissatisfaction. Smart SLA Status Column, part of the Smart Columns Suite, allows you to set, track, and monitor SLAs directly inside your status columns — ensuring real-time awareness and proactive action.
Whether you’re in customer support, operations, or project management, this app keeps your teams accountable and your service promises on track.
Deliver better service with proactive SLA tracking
Real-time SLA monitoring
Instantly compare current progress against SLA targets.
Proactive alerts
Get notified when SLAs are at risk, so you can act before a breach occurs.
Simple setup
Configure SLA tracking within your existing status columns without complex workflows.
Perfect for any team size
Scales along with your usage, making it ideal for small teams or large enterprises
Works great with Custom Item ID Smart Column
Organize your boards even further by pairing Custom Item ID Smart Column with these Smart Columns apps
Conditional Status Smart Column
Automate status updates based on SLA performance.
Special Dates Smart Column
Adjust SLA tracking around holidays and non-working days automatically.
Mandatory Fields Smart Column
Ensure key service data is complete before workflows progress.
Get 12x value with Smart Columns
Pricing grows with action volume — from small use cases to heavy-scale workflows.

Basic
$29 /month
Features
- 1000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Email support

Essential
$49/month
Features
- 2000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Email support

Standard
$69 /month
Features
- 4000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Professional
$99 /month
Features
- 8000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Expert
$199 /month
Features
- 16000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Enterprise
$349 /month
Features
- 32000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Basic
$26 /month
Features
- 1000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Email support

Essential
$44 /month
Features
- 2000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Email support

Standard
$62 /month
Features
- 4000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Professional
$83 /month
Features
- 8000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Expert
$180 /month
Features
- 16000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting

Enterprise
$319 /month
Features
- 32000 actions/month
- All of 12 apps
- Unlimited users
- Unlimited boards & Workspaces
- Onboarding expert meeting
Unlock the full power of Smart Columns Suite
By purchasing Smart SLA Status Column, you gain access to the entire Smart Columns Suite — a complete toolkit designed to boost your productivity and streamline your workflows.
Explore other apps like Currency Converter for converting currencies or Duplicates Smart Column to maintain database integrity.

Quick resources to help you get started
Learn how to set up and use Smart Column apps effectively with our easy-to-follow guides:

Video Tutorials
Getting started videos & articles for each app
Need more help? Our support team is always ready to assist you.
Keep your commitments on track, every time
Monitor SLAs live, prevent service failures, and deliver better outcomes for every project and client.
Frequently Asked Questions
What does Smart SLA Status Smart Column do in monday.com workflows?
It tracks service-level agreements (SLAs) in real time and flags risks or breaches automatically.
Who benefits from Smart SLA Status Smart Column on monday.com?
Support, operations, and service delivery teams managing commitments and deadlines.
How does Smart SLA Status Smart Column help my team working on monday.com?
It ensures your team meets service targets, avoids breaches, and takes proactive action.
What monday.com apps work well with Smart SLA Status Smart Column?
It integrates with Conditional Status, Special Dates, and Mandatory Fields for service automation.
Does the Smart SLA Status Smart Column app have a free plan for testing app functionality?
Yes, you can test Smart SLA Status Smart Column with the 20 free monthly actions before upgrading.
Do I need a separate subscription for Smart SLA Status Smart Column in monday.com?
No. Once you subscribe to Smart Columns, you get full access to the Smart SLA Status app and 11 others.