Smart SLA Status Column

Track and manage SLAs seamlessly within your workflows

Stay ahead of service commitments with Smart SLA Status Column for monday.com.

Monitor service levels and prevent breaches automatically

Managing Service Level Agreements (SLAs) manually can lead to missed deadlines and customer dissatisfaction. Smart SLA Status Column, part of the Smart Columns Suite, allows you to set, track, and monitor SLAs directly inside your status columns — ensuring real-time awareness and proactive action.

Whether you’re in customer support, operations, or project management, this app keeps your teams accountable and your service promises on track.

Deliver better service with proactive SLA tracking

Real-time SLA monitoring

Instantly compare current progress against SLA targets.

Proactive alerts

Get notified when SLAs are at risk, so you can act before a breach occurs.

Simple setup

Configure SLA tracking within your existing status columns without complex workflows.

Perfect for any team size

Scales along with your usage, making it ideal for small teams or large enterprises

Works great with Custom Item ID Smart Column

Organize your boards even further by pairing Custom Item ID Smart Column with these Smart Columns apps

Conditional Status Smart Column

Automate status updates based on SLA performance.

Special Dates Smart Column

Adjust SLA tracking around holidays and non-working days automatically.

Mandatory Fields Smart Column

Ensure key service data is complete before workflows progress.

Get 12x value with Smart Columns

Pricing grows with action volume — from small use cases to heavy-scale workflows. 

Basic

$29 /month

Features

Essential

$49/month

Features

Standard

$69 /month

Features

Professional

$99 /month

Features

Expert

$199 /month

Features

Enterprise

$349 /month

Features

Basic

$26 /month

Features

Essential

$44 /month

Features

Standard

$62 /month

Features

Professional

$83 /month

Features

Expert

$180 /month

Features

Enterprise

$319 /month

Features

Unlock the full power of Smart Columns Suite

By purchasing Smart SLA Status Column, you gain access to the entire Smart Columns Suite — a complete toolkit designed to boost your productivity and streamline your workflows.

Explore other apps like Currency Converter for converting currencies or Duplicates Smart Column to maintain database integrity.

Quick resources to help you get started

Learn how to set up and use Smart Column apps effectively with our easy-to-follow guides:

Video Tutorials

Getting started videos & articles for each app

Need more help? Our support team is always ready to assist you.

Keep your commitments on track, every time

Monitor SLAs live, prevent service failures, and deliver better outcomes for every project and client.

Frequently Asked Questions

What does Smart SLA Status Smart Column do in monday.com workflows?

It tracks service-level agreements (SLAs) in real time and flags risks or breaches automatically.

Support, operations, and service delivery teams managing commitments and deadlines.

It ensures your team meets service targets, avoids breaches, and takes proactive action.

It integrates with Conditional Status, Special Dates, and Mandatory Fields for service automation.

Yes, you can test Smart SLA Status Smart Column with the 20 free monthly actions before upgrading.

No. Once you subscribe to Smart Columns, you get full access to the Smart SLA Status app and 11 others.